Let's discuss your project.

We work with restaurants, hotels, bars, hospitals and other businesses in Europe and North America.

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Our headquarters (provisional)

Mexico City, Mexico (Operations and international coordination)

Email

hola@holaorganico.com

Markets

Europe and North America

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FAQ

How does the B2B ordering process work?

Our purchasing system is designed for professional buyers, restaurants, hotels, and companies to place orders quickly and without friction. Instead of an automated checkout, you select your products by the kilo, open your order summary, fill in your basic business details, and submit your request directly via WhatsApp or Email.

When and how do I make the payment?

No immediate online payment is required on the website. Once you submit your order request, our team will review product availability, calculate final pricing (including shipping if applicable), and contact you with secure payment instructions and confirmation details.

What happens after I submit my order request?

After sending your request through WhatsApp or email, you will immediately see a confirmation screen with your unique request number. Our team will take over the next steps: we will review stock availability, send you the payment instructions, and confirm the estimated delivery date.

What are the shipping methods, coverage, and delivery times?

We coordinate shipments for professional partners across Europe and North America. Once your order request is received and reviewed, our team will calculate the optimal logistics solution based on your delivery city/postal code and provide you with an estimated delivery time and shipping rates.

Can I modify my order or request custom B2B volumes/samples?

Yes. Because our process is handled as a personalized B2B service, you can include specific notes or requests in the submission form (such as sample requests, recurring supply frequencies, or custom commercial volumes), and our team will tailor the final quotation to your business needs.